EO

Technical Content Coordinator

 

 

Thetford Logo   

 Technical Content Coordinator

                                           
    Bedrijf_icoon
Thetford   |
 
Locatie_icoon
Etten-Leur
  |
  Niveau_icoon HBO
 
|
  Fulltime
 
|
  Sluit 15 november 2020
   

"Klantgerichte techneut met leidinggevende kwaliteiten en overtuigingskracht".

_____________________________________________________________________________ 

 

For our European headquarters in Etten-Leur we are looking for a:

 

 

Technical Content Coordinator

 Being the bridge between technical information and customer needs

 

 

As a Technical Content Coordinator at Thetford you will work in an international and dynamic market bringing solutions to make RV life easier. You have the drive to build the bridge between technical information and customer needs.

Your main responsibility is to coordinate and interpret the technical content and translate this into understandable documents like user manuals, quick start guides, presentations and how-to-use and how-to-fix movies.

Within your job you interact with a lot of internal departments; Engineering, Product Management, Marketing and Customer Service, and external contacts like the writing company, translation agency, print supplier and advertising agency.

 

You are able to organize and create technical content (hard copy and digital), give and receive well-funded feedback, which results in the optimization of available technical documentation and the process towards it.

 

Being a Technical Content Coordinator you are part of the Sales & Marketing organization, positioned in the Customer Service team.

 

You can be at ease in challenging times. We expect the way we handle technical content to change. Are you up for the challenge to make it your own?

 

What are you going to do?

  • Coordinate and contribute to the creation of technical documentation, like user and installation manuals, quick start guides within the given rules and regulations.
  • Being in the lead of the manual change process and communicate these changes into the organization.
  • Cooperate with internal and external partners.
  • Further develop the creation of how-to-use and how-to-fix movies and new ways of multimedia communication.
  • Create and adapt technical drawings (spare part lists) and 3D-exploded views.
  • Maintain Service related website.
  • Guard the rules and regulations for product related documentation.
  • Co-develop new technical content like FAQs and chatbot content.

What's your profile?

We are looking for an Engineer with 2 to 5 years working experience. You have a completed bachelor's degree and knowledge of technical products. You are able to process technical information and ‘translate' it in digestible content for different audiences.

 

You love transferring technical knowledge by coordinating available content and creating necessary content yourself. Your English and preferably also Dutch are on professional level. You know how to bring across a (technical) message both in writing as in a visual way. You can organize and plan and love to find balance between content and form of a message.

 

Skills that we would like to see:

  • Takes ownership
  • Communicative
  • Well organized
  • Flexible
  • Team player
  • Able to work with a lot of different people
  • Likes to be the spider in the web
  • Has eye for detail
  • Eager to learn: Is not scared of taking a screw driver and install a product him/herself
  • Is able to define priorities


You know how to work with Adobe (Photoshop, Indesign, Illustrator), and preferably also with Isodraw Graphic. If you also know how to work with a 3D program, that would be a plus.

 

An offer you cannot refuse

We offer a challenging job within a dynamic company with an international character in which there is plenty of room to further develop yourself. Naturally, a competitive salary, good fringe benefits and a pleasant working environment are part of a tailor-made package.

 

About Thetford

At Thetford we have a passion for camping and travelling. Based on that passion, we develop and innovate high-quality sanitary systems, refrigerators, cooking equipment and toilet care products for the camping- and watersports market. High-quality products that you can expect from an international market leader. From different locations in Europe, Australia and China, 700 employees work together on product innovations and improvements to achieve the best results for our customers.

 

We attach great importance to cooperation, entrepreneurship, customer and service orientation, working with passion, taking responsibility, flexibility and transparent communication.

 

Are you our new Technical Content Coordinator?

Then we would like to receive your application with your extensive CV via the 'Apply' button! Send an email to jobmail@thetford.eu stating the position in question. For more information about this position, please contact Ilse Luijten: 076-5042200.


 

 

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